UX Writing Podcast Episodes - UX WRITING HUB https://uxwritinghub.com Learn to write user experience Wed, 02 Aug 2023 09:32:03 +0000 en-US hourly 1 https://wordpress.org/?v=6.0.7 https://uxwritinghub.com/wp-content/uploads/2018/10/cropped-fb-profile-32x32.png UX Writing Podcast Episodes - UX WRITING HUB https://uxwritinghub.com 32 32 Advocating for Your UX Content with Amanda Bridge @Hubspot https://uxwritinghub.com/advocating-for-your-ux-content-with-amanda-bridge-hubspot/?utm_source=rss&utm_medium=rss&utm_campaign=advocating-for-your-ux-content-with-amanda-bridge-hubspot https://uxwritinghub.com/advocating-for-your-ux-content-with-amanda-bridge-hubspot/#respond Wed, 02 Aug 2023 09:29:55 +0000 https://uxwritinghub.com/?p=39372 manda Bridge shares her inspiring journey into UX writing, discusses challenges in building a UX writing discipline, and highlights the importance of human touch in content design

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In this episode of Writers in Tech, Yuval Keshtcher, CEO of UX Writing Hub, interviews Amanda Bridge, a senior content designer at HubSpot. Amanda shares her inspiring journey into UX writing, discusses challenges in building a UX writing discipline, and highlights the importance of human touch in content design.

 

The conversation explores AI’s impact on UX writing, introduces AI writing tools like Writer’s Figma plugin, and emphasizes the benefits of being embedded in product teams. The theme “Advocating for Your UX Content” inspires content designers to promote their craft within their organizations.

 

Listen on Spotify: https://open.spotify.com/show/4n6icHZbDEcXRX4DafjtPw

Listen on Apple: https://podcasts.apple.com/us/podcast/writers-in-tech/id1467160757

  • Amanda Bridge shares her journey into UX writing, starting at Procore Technologies and later joining HubSpot as a senior content designer.
  • Challenges of setting up a UX writing discipline within a large team and starting from scratch are discussed.
  • Amanda’s impactful work on HubSpot’s Academy product to improve course applicability is highlighted.
  • The potential impact of AI on UX writing is explored, with Amanda believing that AI will take over copywriting tasks, allowing content designers to focus on strategy and conversation within features.
  • AI writing tools like Writer’s Figma plugin are introduced, enabling content designers to add terms and snippets, promoting system-wide thinking in design and creating content consistency.
  • The benefits and challenges of being embedded in specific product teams at HubSpot are discussed.
  • Factors to consider when hiring a content designer, such as company size and product complexity, are mentioned.
  • To enhance collaboration with designers, Amanda suggests content designers take an Intro to Product Design course or watch YouTube videos on design principles.
  • The importance of content designers knowing how to work with design tools and manage copy within those tools is emphasized.
  • The central theme of the episode, “Advocating for Your Content” encourages content designers to champion their craft and promote the value of content design within their organizations.

 

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]]> https://uxwritinghub.com/advocating-for-your-ux-content-with-amanda-bridge-hubspot/feed/ 0 Making Digital Accessibility a Priority with Jaime Walke @Booking https://uxwritinghub.com/making-digital-accessibility-a-priority-podcast-episode/?utm_source=rss&utm_medium=rss&utm_campaign=making-digital-accessibility-a-priority-podcast-episode https://uxwritinghub.com/making-digital-accessibility-a-priority-podcast-episode/#respond Mon, 10 Jul 2023 05:11:59 +0000 https://uxwritinghub.com/?p=39036 Explore UX writing and digital accessibility with Jamie Walk, a principal UX writer at Booking.com. Dive into user experience, inclusive design, team growth, and the ethics of accessibility in this enlightening episode of Writers in Tech."

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Episode Summary

In the latest installment of Writers in Tech, our host Yuval Keshtcher, founder of the UX Writing Hub, is joined by Jaime Walke, a principal UX writer and content designer at Booking.com. The duo delve into the realms of UX writing, accessibility, and the evolution of Booking.com’s UX writing team. Jamie talks about his transition from tourism to tech companies, the ethos of continuous learning at Booking.com, and the growth of UX writing in the organization. They also explore the subject of accessibility, discussing its ethical implications, business benefits, and its broad spectrum that includes users with disabilities as well as those using assistive technologies.

Listen on Apple: https://podcasts.apple.com/us/podcast/writers-in-tech/id1467160757

Listen on Spotify: https://open.spotify.com/show/4n6icHZbDEcXRX4DafjtPw

Episode Notes

Guest Jamie Walk, a principal UX writer and content designer at Booking.com, sheds light on his journey in the tech world, his role at Booking.com, and the company’s pioneering work in UX writing. (01:22)

Jaime shares insights into the growth of the UX writing team at Booking.com, from a small team of 7-8 members to a flourishing team of nearly 80. (01:58)

The duo discuss a project at Booking.com called A11y, which is dedicated to making products accessible for everyone and complying with legal standards. (03:24)

Jaime emphasizes the ethical considerations around accessibility, and its potential business benefits, given the increased buying power of people with accessibility needs. (19:14)

Jaime talks about his role in creating an inclusive screen reader experience for users, and why UX writing plays a crucial role in promoting accessibility. (23:39)

 

Free UX Writing Course: https://course.uxwritinghub.com/free_course

Free AI for UX Course : https://course.uxwritinghub.com/free-course-ai-for-ux

Check out the UX Writing Academy: https://uxwritinghub.com/join-the-ux-writing-academy/

Follow Jaime Walke: https://www.linkedin.com/in/jaime-n-69746419/

Booking.com’s UX Writing Medium blog: https://medium.com/booking-writes

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]]> https://uxwritinghub.com/making-digital-accessibility-a-priority-podcast-episode/feed/ 0 The Role of UX Writing in the World of AI Design with Nick Babich https://uxwritinghub.com/the-role-of-ux-writing-in-the-world-of-ai-design-with-nick-babich/?utm_source=rss&utm_medium=rss&utm_campaign=the-role-of-ux-writing-in-the-world-of-ai-design-with-nick-babich https://uxwritinghub.com/the-role-of-ux-writing-in-the-world-of-ai-design-with-nick-babich/#respond Sun, 25 Jun 2023 12:05:09 +0000 https://uxwritinghub.com/?p=38672 In this episode of Writers in Tech, Yuval Keshtcher, the founder of the UX Writing Hub, hosts a conversation with Nick Babich, a mega influencer in the UX space.

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Episode Summary

In this episode of Writers in Tech, Yuval Keshtcher, the founder of the UX Writing Hub, hosts a conversation with Nick Babich, a mega influencer in the UX space. 

 

They discuss the intersection of AI and design, the importance of UX writing in the era of AI, and the tools they use to enhance their design process. 

 

Nick shares his insights on the importance of balancing user needs and business goals, the role of AI in design, and his approach to content strategy.

 

Key Points

  • The conversation begins with an introduction of the UX Writing Hub and its resources, including a blog, a podcast, a weekly newsletter, and courses with AI components. (00:24)
  • Nick Babich, a UX consultant and influencer, shares his approach to product design and his passion for sharing valuable information with the design community. (01:22)
  • Nick discusses the role of AI in his design process, particularly how he uses GPT-3 for user research, ideation, and prototyping. He shares how GPT-3 helps him speed up his design process and prototyping. (01:58)
  • The conversation shifts to the use of AI tools like Mid Journey and Stable Diffusion in design. Nick shares his experience with these tools and how they have impacted his design process. (03:24)
  • The importance of UX writing in the era of AI is discussed. Nick believes that UX writing will be a top skill in the next decade as the quality of prompts has a direct impact on the output that AI tools produce. (19:14)
  • Nick shares his content strategy, which involves identifying challenging tasks, finding solutions, and sharing these resources with the community. He encourages others to share their work and not be afraid of criticism. (23:39)

 

Links

Free UX Writing Course

Free AI for UX Course

Check out the UX Writing Academy

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]]> https://uxwritinghub.com/the-role-of-ux-writing-in-the-world-of-ai-design-with-nick-babich/feed/ 0 Mastering UX Research and Metrics with Jared Spool https://uxwritinghub.com/mastering-ux-research-and-metrics-with-jared-spool/?utm_source=rss&utm_medium=rss&utm_campaign=mastering-ux-research-and-metrics-with-jared-spool https://uxwritinghub.com/mastering-ux-research-and-metrics-with-jared-spool/#respond Mon, 12 Jun 2023 15:01:15 +0000 https://uxwritinghub.com/?p=38510 In this episode of Writers in Tech, we're thrilled to have UX legend Jared Spool back on the show.

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Episode Summary

In this episode of Writers in Tech, we’re thrilled to have UX legend Jared Spool back on the show. Here’s what you can expect to learn:

  • The critical role of strategic UX research and why skipping it is like guessing directions in an unfamiliar city.
  • The potential financial losses that can result from poor UX, illustrated by a real-life example of a company that lost significant revenue due to a poorly worded button.
  • The importance of making organizations human-centered and how every decision within an organization impacts the user’s experience.
  • Insights on when to hire full-time UX professionals versus contractors, depending on whether UX is at the core of the business.

Don’t miss out on this insightful conversation with Jared, who is passionate about influencing organizations to be more human-centered.

Episode Notes

Join our free UX writing course:   https://course.uxwritinghub.com/free_course   Follow Jared Spool   https://www.linkedin.com/in/jmspool/

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]]> https://uxwritinghub.com/mastering-ux-research-and-metrics-with-jared-spool/feed/ 0 Post-Apocalyptic Leadership in Content Design with Jenn Shreve @Google https://uxwritinghub.com/jenn-shreve-writers-in-tech-podcast/?utm_source=rss&utm_medium=rss&utm_campaign=jenn-shreve-writers-in-tech-podcast https://uxwritinghub.com/jenn-shreve-writers-in-tech-podcast/#respond Mon, 29 May 2023 10:47:58 +0000 https://uxwritinghub.com/?p=38266 Episode 100 special! Today, we embark on a unique journey as we dive into the world of "Post-Apocalyptic Leadership in Content Design." Join us as we reflect on the remarkable stories, insights, and lessons we have gathered along the way.

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In this milestone episode, we reflect on the extraordinary challenges and triumphs of leaders in the realm of content design within a post-apocalyptic setting.

We explore the unconventional and inventive approaches required to thrive and create impactful content in a world forever changed.

In this episode of Writers in Tech, Jenn Shreve, Content Design Lead at Google, shares insights on maintaining consistency in writing and the valuable contributions of journalists in the field of UX. She discusses the importance of understanding one’s energy patterns and establishing a routine that aligns with personal productivity. Jenn introduces “The Artist Way” process, specifically the practice of Morning Pages, as a method to stimulate creativity and generate ideas.

The conversation dives into how journalists excel in simplifying complex concepts and technologies, enabling them to effectively advocate for users in UX writing. The ability to find and convey a compelling narrative is highlighted as a valuable skill in prioritizing messaging and shaping the user journey.

Jenn offers tips for UX writers who are transitioning into leadership roles within their organizations, emphasizing the importance of developing a broader perspective and focusing on solving larger content problems.

The discussion also addresses concerns surrounding AI tools like Chat GPT. While acknowledging the power of such technologies, Jenn encourages a critical approach and questioning the potential benefits and drawbacks. Drawing a parallel to concept cars in the automotive industry, she raises the question of whether certain AI capabilities are practical or aligned with industry trends.

As we conclude this 100th-episode celebration, we express our deepest gratitude to all our listeners, guests, and supporters who have joined us on this incredible journey. We are honored to have shared these thought-provoking conversations and insights with you, and we look forward to continuing to explore the evolving landscape of content design and leadership in the post-apocalyptic world.

Remember to stay tuned for more episodes of Writers in Tech as we continue to delve into the ever-evolving realm of writing, technology, and creativity. Thank you for being a part of our community!

Join our free UX writing course: https://course.uxwritinghub.com/free_course

Follow Jenn Shreve: https://www.linkedin.com/in/jenn-shreve/

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]]> https://uxwritinghub.com/jenn-shreve-writers-in-tech-podcast/feed/ 0 From Product Management to UX Writing with Ben Davies @Klarna https://uxwritinghub.com/ben-davies-writers-in-tech-podcast/?utm_source=rss&utm_medium=rss&utm_campaign=ben-davies-writers-in-tech-podcast https://uxwritinghub.com/ben-davies-writers-in-tech-podcast/#respond Tue, 16 May 2023 07:04:05 +0000 https://uxwritinghub.com/?p=38012 In this episode of Writers in Tech, Ben Davies, a Senior Content Designer at Klarna and co-founder of Tech Outcast, shares his experience transitioning from product management to UX writing.

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In this episode of Writers in Tech, Ben Davies, a Senior Content Designer at Klarna and co-founder of Tech Outcast, shares his experience transitioning from product management to UX writing. He emphasizes the importance of educating oneself about UX writing and being resourceful when working with other departments. Davies also discusses his process for standardizing terminology across different departments in a company and suggests using AI tools like Chad GPT to analyze archived discussions.

Yuval and Ben discuss the potential uses and limitations of Chat GPT, an artificial intelligence tool for generating content. They caution against relying too heavily on it as a solution and emphasize its usefulness in brainstorming and refining ideas.

The conversation also touches on the importance of advocating for UX writing as a discipline within tech companies, despite recent layoffs impacting the industry. Towards the end, they mention Tech Outcast, a new community focused on offering content design services to companies through freelancing and consulting.

Ben, a content designer, enjoys working with early stage startups and solo entrepreneurs to help them put together their first version of products. He believes in the importance of combining UX, product management and marketing to create value propositions that resonate with users.

Ben founded Tech Outcasts as a community for talented people who feel like outcasts in the tech industry due to homogeneity in backgrounds and approaches. To land a UX writing gig right now, Ben advises contractors or freelancers to figure out their unique perspective before seeking out companies they’d like to work with directly rather than relying on traditional job boards.

Links

Join our free ux writing course:

https://course.uxwritinghub.com/free_course

Follow Ben Davies

https://www.linkedin.com/in/benjamin-w-davies/

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]]> https://uxwritinghub.com/ben-davies-writers-in-tech-podcast/feed/ 0 How to Kill Your Content Debt with Mohana Das @Lazypay https://uxwritinghub.com/mohana-das-writers-in-tech-podcast/?utm_source=rss&utm_medium=rss&utm_campaign=mohana-das-writers-in-tech-podcast https://uxwritinghub.com/mohana-das-writers-in-tech-podcast/#respond Sun, 30 Apr 2023 06:56:39 +0000 https://uxwritinghub.com/?p=37648 In this episode of the Writers in Tech podcast, Yuval Keshtcher interviews Mohana Das, a lead UX Writer at Lazy Pay and founding member of a group of UX writers in India.

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In this episode of the Writers in Tech podcast, Yuval Keshtcher interviews Mohana Das, a lead UX Writer at Lazy Pay and founding member of a group of UX writers in India.

They discuss Mohana’s journey into content design, the challenges she faces as the only UX writer at her company, and the concept of “content debt” – a build-up over time of bad content that accumulates just like financial debt.

The podcast is brought to you by the UX Writing Hub, which offers free and advanced courses on UX writing including Figma for UX Writing and Generative AI for UX Writers.

Mohana, a content designer at LazyPay, shares her approach to tackling content debt in the interface.

She emphasizes starting with a full audit of the entire application and product and taking a holistic approach. Mohana also stresses the importance of defining goals and ROI before revamping content. To show impact, she recommends picking low-hanging fruit like button copy or key screens for optimization.

Collaborating with designers is crucial for success in this field. For those looking to break into content design, Mohana advises brushing up on UX fundamentals and creating a strong portfolio with real-world projects.

Episode Notes

Take our free ux writing course: 

https://course.uxwritinghub.com/free_course

Follow our UX Writing newsletter: 

http://uxwritinghub.com/newsletter

Follow the work of Mohana Das:

https://www.linkedin.com/in/mohanadas-92/

The post How to Kill Your Content Debt with Mohana Das @Lazypay appeared first on UX WRITING HUB.

]]> https://uxwritinghub.com/mohana-das-writers-in-tech-podcast/feed/ 0 The content design of everyday things with Ilana Zholobovsky @ LastPass https://uxwritinghub.com/ilana-zholobovsky-writers-in-tech-podcast/?utm_source=rss&utm_medium=rss&utm_campaign=ilana-zholobovsky-writers-in-tech-podcast https://uxwritinghub.com/ilana-zholobovsky-writers-in-tech-podcast/#respond Wed, 08 Mar 2023 09:24:46 +0000 https://uxwritinghub.com/?p=36071 Content designer Ilana Zholobovsky talks about how networking, books and AI can help people get into UX writing.

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Content designer Ilana Zholobovsky talks about how networking, books and AI can help people get into UX writing.

The tech job market has taken a hit, but there are still opportunities out there. Ilana shares her best tips for those who are looking for a UX writing job or are trying to break into the field. We chat about:

  • The importance of networking and how to do it
  • Freelancing as a way to gain experience
  • Different ways of reading books
  • Collecting words and phrases around you
  • The current status of AI tools

Links

Try our free UX writing course

Follow Ilana on LinkedIn

Read The design of everyday things by Dan Norman

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]]> https://uxwritinghub.com/ilana-zholobovsky-writers-in-tech-podcast/feed/ 0 AI And The Future Of Writing With Ben Pines @ Wordtune https://uxwritinghub.com/ben-pines-writers-in-tech-podcast/?utm_source=rss&utm_medium=rss&utm_campaign=ben-pines-writers-in-tech-podcast https://uxwritinghub.com/ben-pines-writers-in-tech-podcast/#respond Tue, 21 Feb 2023 09:02:10 +0000 https://uxwritinghub.com/?p=35598 Ben Pines, the Director of Content at Wordtune, talks about the current AI hype, the future of writing, and the importance of UX.

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Ben Pines, the Director of Content at Wordtune, is optimistic about the future interaction between people and AI-driven tools.

The hype around AI has caused anxiety in many UX writers and content designers. But Ben is confident that writers who learn to adapt have nothing to fear – on the other hand, it’s going to be great. Just like Dreamweaver and WordPress created more design jobs than ever, the latest developments in AI have the potential to do the same for content.

Tune in to hear Ben’s vision about the future of writing and an important differentiator (hint: it begins with U and ends with X).

Links

Follow Ben on LinkedIn

Check out Wordtune

Check out Wordtune’s YouTube channel

Try our free UX writing course

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